• What are the general terms of sale?
You can find the general terms and conditions of sale here : Terms of Sale. If you need additional information, we invite you to contact our Customer Relations Service directly at wissamserdoun@gmail.com.
• What should I do if I haven’t received the order confirmation email?
After your order has been validated and paid for, you will receive a confirmation email. If you do not receive it, we invite you to contact our Customer Relations Service at wissamserdoun@gmail.com. A representative will check that your order has been processed correctly.
• How can I place an order remotely?
If you do not wish to visit our stores in person, we offer several services:
A telephone sales and advice service available 24/7, Our Customer Relations Service is also available to assist you. Contact Us at wissamserdoun@gmail.com to book a meeting.
• How can I order online?
You can browse through the product pages, select the items you wish to purchase along with the desired quantity, and add them to your cart. Once you have selected your products, you can click on “cart” at the top right of your screen and proceed to the checkout. Fill the details for the delivery of your new perfumes at home, and voila !
